Did You Know?

Despite the fact that respondents of a new community mental health services survey often cited the effectiveness of individual staff and agency supports in providing high quality care, the most frequent recommendation for agency improvement statewide was in the area of staffing. Core areas of concern included the high rate of staff turnover, lack of specialists to deal with unique conditions, the lack of gender or age appropriate staff to work with troubled youth, and/or general staff availability (respondents cited missed appointments by staff, long waiting times for appointments, and other scheduling problems).

– Findings drawn from the IOD’s 2008 Public Mental Health Consumer Survey Project

For more information and to download the full report, visit www.iod.unh.edu/pmhs.html.